Buscar
Itens para a visualização no momento 1-10 of 62
Adaptação e aplicação da Escala Servqual para avaliação da qualidade em serviço: estudo de caso em uma mercearia.
(2021-08-18)
Knowing the perception of customers with the services provided allows the company to know the weaknesses, strengths or where to improve in order to invest more in the quality of their services. This would make it possible ...
Um estudo de caso da aplicação das ferramentas da qualidade inseridas no chão de fábrica e os resultados atribuídos aos custos da não qualidade.
(2021-03-12)
This work focused on analyzing the results of the improvements built in the manufacture of an
organization in the area of industrial metallurgy, whose identification was not revealed due to
issues of business secrecy. ...
Avaliação da qualidade dos serviços oferecidos em uma loja de variedades através da escala ServQual
(2021-01-14)
ABSTRACT
This article aims to identify the gaps between the expectations and perception of
customers related to the quality of service at a variety store, located in the city of
Abreu e Lima, Pernambuco, Brazil. It is ...
Sustentabilidade na hotelaria em Porto de Galinhas/PE: definição do Índice de práticas sustentáveis - IPS
(2021-11-27)
Tourism is one of the main economic activities in the world. It is a current phenomenon that can promote economic, social and environmental changes. In the Northeast, the coast presents itself as the main attraction of the ...
Voo livre : pela liberdade de viajar sozinha
(2021-04-30)
Las relaciones de género afectan directamente las experiencias turísticas de los individuos. Este proyecto presenta una alternativa, fuera de los padrones de la sociedad, con mujeres viajando solas, presentando una experiencia ...
Software de gerenciamento, armazenamento, processamento e visualização de dados em tempo real para aplicação no sistema telemétrico raibee
(2021-02-24)
This project aims to develop software for the RailBee® telemetric system based on the monitoring of city trains using wireless sensor network mechanisms and embedded systems. This software receives and displays, in real ...
Estruturação de um Banco de Dados Espacial como Repositório dos Dados do Projeto SIGAreias
(2021-05-14)
The aim of this paper is report a structuring of a spatial database for the development of the SIGAreias system and its own evolution to a multidimensional database. The Geographic Information System (GIS) called SIGAreias ...
Análise de ferramentas de testes baseadas em BDD
(2021-03-26)
This article's main theme of his approach a large area of Computer Science, Software Testing, focused on automated testing tool that uses a structured language based on natural language. In studies it was realized that ...
Relatório teórico-analítico em hospitalidade no setor de governança
(2021-07-15)
The following survey was developed in the governance sector, which is a primary part
within a hotel, as its function is to ensure the well-being of guests. Seeking such a view
on the cleaning process, the research comes ...
Desenvolvimento de aplicativo móvel para o intermédio da compra e venda de artigos e serviços voltados à organização de festas e eventos
(2021-02-17)
This work aimed to develop a more practical solution for the organization of events.
With the expanding event market in the country, the UpParty application was developed,
which concentrates on itself a variety of articles ...