Personalização de serviço de acesso ao acervo da biblioteca direcionado aos estudantes Surdos na Educação Profissional e Tecnológica: uma experiência no Curso Técnico Computação Gráfica

Abstract

This dissertation aimed to investigate how a Sign Language catalog designed for deaf students could contribute to facilitating access to library resources, breaking down barriers, and promoting autonomy in the subsequent technical course in graphic computing at the Federal Institute of Pernambuco (IFPE). The research problem addressed in this study is highlighted in the literature and is characterized, on the one hand, by the need to promote academic autonomy for this group of students. On the other hand, it is driven by the lack or absence of library services tailored to their needs, particularly in the context of Professional and Technological Education (PTE).To address this, a protocol for a Systematic Literature Review (SLR) was developed to select works related to the project's theme that addressed inclusive support for deaf students in PTE, as well as those that discussed the role of libraries and the inclusive services they offer. This was done within the scope of existing Master's dissertations in Professional and Technological Education (PROFEPT). Based on the results of the SLR, a predominantly exploratory and descriptive research with a qualitative approach was conducted. It consisted of three exploratory phases that used questionnaires and interviews as data collection instruments. The study focused on the Federal Institute of Pernambuco (IFPE) and involved librarians, interpreters, and deaf students. Descriptive analysis techniques were used for data treatment, and thematic content analysis with an open procedure was adopted for analysis. The defined categories revealed weaknesses that need to be overcome for the inclusion process of deaf students to flow smoothly in the library context, namely: Institutional Disarticulation, Communication Barrier, Instrumental Barrier, and Attitudinal Barrier. Based on this, it was possible to gain in depth insights into the explored context and generate the essential elements for the development of an Educational Product (EP). The EP is a digital Sign Language catalog containing the basic course books for the subsequent Technical Course in Graphic Computing at IFPE Campus Olinda, aimed at making it a reference source for deaf students in IFPE libraries. Its objective is to provide access to the course's resources, as well as to facilitate accessibility to information and, above all, to promote the autonomy of deaf students in accessing the library. The EP was evaluated by 12 participants, including librarians, interpreters, teachers, and deaf students, according to three dimensions: Conceptual, Pedagogical, and Communicational. The evaluation results indicated acceptance in line with the needs of this audience and evident usability potential in IFPE libraries. Furthermore, the process of development and implementation of the EP revealed itself as a tool that can be replicated for different courses in PTE