Assistência estudantil no IFPE – Igarassu: análise e propostas para aprimorar o processo de acompanhamento.

Abstract

This study analyzes the Academic Retention Program at IFPE Igarassu Campus, focusing on the difficulties in monitoring student attendance and proposing management improvements. Using a qualitative approach and case study, interviews, observations, and institutional documents were used. The lack of a structured monitoring system was identified, hindering the analysis of attendance and performance. Using the 5 Whys and 5W2H tools, an action plan was proposed to centralize data, integrate departments, and qualify information. The expectation is to strengthen student retention and guide data-driven decisions.