Análise documental de terceirização do trabalho administrativo na saúde pública de Pernambuco no período de (2020-2022)

Abstract

This article analyzes the outsourcing of administrative work in public health in the State of Pernambuco between the years 2020 and 2022, a period marked by the emergency demands resulting from the Covid-19 pandemic. The objective of the study is to understand the evolution and characteristics of the outsourcing of administrative activities within the scope of public health management. This is a qualitative, exploratory study based on the documentary analysis of administrative contracts signed by the Pernambuco State Health Department. The documents were collected from official databases, organized chronologically and analyzed according to object, duration, contracted companies and functions performed. The results show that outsourcing has become a strategy to ensure the continuity of administrative and support services, especially in areas such as reception, warehouse management, clerical work and administrative assistance. Contract extensions and amendments were also observed, indicating a dependence on this model and challenges related to supervision, transparency and working conditions. It is concluded that, although outsourcing has contributed to maintaining services in a critical context, it also presents challenges for public management and for the social protection of workers.