Aplicação do MASP na redução da perda da capacidade produtiva: um estudo de caso em uma empresa do setor de papel

Abstract

This study focuses on analyzing the loss of production capacity in a pulp industry located in the Metropolitan Region of Recife, specifically on the toilet paper production line. The research problem involved frequent production stoppages due to operational failures. The hypothesis raised was that the inadequate width of the forming screen was the main cause of these interruptions. The objective was to identify the root causes of productivity loss and propose corrective actions to restore production efficiency. The methodology included a case study with direct observation, interviews, and the application of quality tools such as the 5 Whys, Ishikawa Diagram, ASME Flowchart, GUT Matrix, and 5W2H. The results revealed that the insufficient width of the forming screen caused conversion process failures and unplanned downtime, directly affecting productivity and revenue. The study concluded that reevaluating suppliers and training the installation team can help standardize processes, reduce operational failures, and achieve both productive and financial gains. This research highlights the importance of quality management and continuous improvement in industrial operations.