A logística colaborativa na cadeia de distribuição: um estudo em uma empresa de transportes e armazenagem.

Abstract

This research aims to analyze how collaborative logistics can improve operational efficiency in an organization. Collaborative logistics is based on the sharing of resources, capabilities, and information between partner companies, seeking to optimize logistics processes and reduce operational costs. This model allows different organizations to work in an integrated manner, maximizing the use of assets and generating benefits for all parties involved, including end consumers. Based on interorganizational cooperation, collaborative logistics adds value to the supply chain, positively influencing resource management, operational performance, and customer experience. The study aims to identify these impacts and understand how such practices affect organizational results and competitiveness. The research has theoretical relevance, by expanding academic knowledge on the subject, and practical relevance, by evaluating strategies aimed at improving logistics performance. To this end, a qualitative approach was adopted through a case study, using interviews and documentary analysis for data collection.