Análise do sistema digital de licenças ambientais na cidade de Recife, Pernambuco

Abstract

The present study analyzed the process of implementation of the digital environmental licensing system of Recife, raising its possible difficulties and advantages. The analysis of the digital system was based on the application of questionnaires to the 23 municipalities of Pernambuco that carry out their environmental licensing and to the agencies responsible for the environmental licensing of the Brazilian federative units, as well as data from the Recife digital system provided by the Secretariat of the Environment. and Sustainability (SMAS). The identification of the difficulties and advantages in the licensing process were perceived through the application of questionnaires to environmental analysts from the Recife City Hall, and interviews with entrepreneurs using the digital system. It was observed that of the 23 municipalities of Pernambuco that license its territory, Recife is the only one that has a digital structure. Also ahead of 19 states in Brazil that do not yet license fully digitally. It was understood by environmental analysts that the digital system has brought numerous benefits, such as agile process analysis and less bureaucracy that have made their work more productive, but also needs investment in more efficient equipment such as computers and tablets to facilitate the work of analyze. On the part of the entrepreneurs, it was identified that the digital system works faster, speeding up its processes and issuing the environmental license, but made communication between the entrepreneurs and the environmental analysts difficult. Regarding the analysis of indicators chosen to evaluate the digital environmental licensing system, out of the four chosen, two achieved their objective completely: license demand, which increased on average 88% of the processes analyzed per month and average duration of the processes. which has been optimized on average 30 days. And two have partially achieved their goal: efficiency in communication between users and analysts, where analysts believe there has been improvement and that of entrepreneurs has worsened, and user satisfaction where 50% of entrepreneurs consider themselves satisfied. Thus, it can be stated that the implementation of the digital environmental licensing system has brought benefits to the environmental licensing process in the city of Recife.