Avaliação do índice de gestão sustentável (IGS) no sistema hoteleiro do sitio histórico de Olinda

Abstract

The availability of information that tourists have about what tourist destinations offer can make a difference when choosing the next trip. Many of these travelers are taking into account the sustainable practices of the resorts they visit during their travels. These requirements go well beyond actions related to the environment and increasingly cover social, heritage and cultural areas in order to demand from institutions a sharing in addition to an investment of part of the gains in the communities where tourism is practiced. Employing indigenous people, training them, investing in the community and in conscious consumption practices are a basic condition and are no longer an attraction that differentiates one enterprise from another. Visits were made to the historic site of Olinda during the months of April and May 2022 and information was collected from managers of inns (2/21), employees, tourists who were staying and the surrounding community. The first results show a tendency of enterprises to carry out actions with a concern for the environment, social and cultural aspects, thus contributing to a more lasting system from an economic point of view. The other inns and hotels (19) they were be visited during the second semester. Among the main results, it was possible to perceive the training of employees, control procedures on energy and water expenses and registration of waste production. This control is essential for establishing goals to be followed and improvements to be achieved. The perception of employees and tourists was positive in general, but this perception was less felt by the neighborhood, which cannot be considered a big problem. Partially it could be concluded that most of the hosting enterprises of the historic site, that there is a tendency for these companies to move in this direction, which considerably improves their image with the public and attracts the most demanding.