Vivência dos profissionais do serviço de atendimento móvel de urgência em situações forenses

Abstract

Objective: to reveal the experience of the Mobile Emergency Care Service team in forensic situations. Method: descriptive, qualitative study carried out with 30 professionals using telephone calls. The data were processed in the IraMuTeQ Software and analyzed using the Descending Hierarchical Classification. Results: five classes were obtained from the professionals' experiences: criminal incidents experienced by SAMU professionals; the risks experienced by professionals and police protection in incidents; the characteristics of the victims that SAMU assists; the conduct of the SAMU team in preserving traces; the mischaracterization of the victim's body. Conclusion: the experience of SAMU professionals in forensic situations was marked by criminal occurrences that offered risks to the professionals and, therefore, the need for police support to protect the team and to be mediators of knowledge in relation to the preservation of traces became pertinent. The research also pointed to the conducts adopted by the SAMU team regarding preservation, as well as the mischaracterization of the victim's body by family members and onlookers.