PROPOSTA DE APLICAÇÃO DA FERRAMENTA DMAIC NO PROCESSO DE CORTE A LASER DE CHAPA METÁLICA NUMA INDÚSTRIA DE PEÇAS AUTOMOTIVAS: estudo de caso em um fornecedor de peças metálicas automotivas

Abstract

he laser cutting and drilling process is a critical technology in the automotive production process. The error in laser cutting and drilling of sheet metal in the automotive industry can have a significant impact on the manufacturing process of automotive parts, such as part rejection, production delays and cost increases. Thus, it is essential to use quality control tools that support the reduction of defects and help to improve the process and the quality of the final product. With the aim of mitigating these errors, this research addresses the use of the DMAIC methodology as a tool adapting the A3 report used and improving existing problem-solving processes in the studied company. The use of the DMAIC methodology defines the guidelines for the prevention and elaboration of managerial controls through statistical controls and standardization of actions that contribute to the elimination of failures.