A noção da precarização no setor de entregas por aplicativo: uma análise crítica do discurso da Folha de São Paulo, de 2018 a 2023.

Abstract

The development of work is influenced by technological, social and emotional issues. Specifically, from the 1990s, this process turned to the informal sector due to the consequent flexibilization of work. In this context, coincidentally or not, works by application platforms with a collaborative business model have consolidated in the market. This new type of work provoked a reorganization in the capitalist structure, necessary for discussion about its various aspects, including the precariousness of work. These types of work, delivering for the app, were what gained prominence in discussions about precariousness, especially after the pandemic. Therefore, the objective of this work is to analyze the notion of precariousness of Folha de São Paulo on the work of deliveries by application, from 2018 to 2023. For this, a qualitative approach is used with a corpus of documentary research and Critical Discourse Analysis. With the analysis, it was understood that the newspaper has a predominantly negative notion and is concerned with the precariousness of the delivery sector, characterizing it as employment relationships outside the law, with an accentuation of this notion during the pandemic. In addition, the newspaper was concerned about the normalization of the lack of labor relations, generating discussions about possible solutions to the problems generated by the presence of precariousness.