(Se)guia nas mãos: a utilização da tecnologia para potencializar a experiência das pessoas surdas que utilizam a Estação Central Capiba - Museu do Trem

Abstract

Deaf people must fight to ensure recognition of their language and obtain the right to be seen and treated as a full-fledged citizen within an ableist system. Much has been achieved from these struggles, in which we can highlight the creation of legal frameworks and other devices that legitimize the full experience of this group in society. However, it is possible to realize that, despite the advances, the practical reality tends to be quite disconnected with the legally established rights. In this way, this work aims to develop a proposal for communicational accessibility using assistive technologies to enhance the experience for deaf people visiting the Estação Central Capiba — Museu do Trem. To compose the methodology of this work, we used the application of a survey, through the snowball technique, and we carried out a semi-structured interview with the current management and a non-structured interview with the team of the educational sector of the museum. As a result, we identified a receptivity of deaf people and museum professionals in the initiative of the project, as this equipment still cannot offer an ideal service for this socially underprivileged group, although the museum as an institution is already sensitized with the accessibility agenda.