Desafios da gestão de obras de reforma de médio a alto padrão em apartamento na RMR

Abstract

The management of medium- to high-standard apartment renovation projects in the Metropolitan Region of Recife (MRR) presents specific challenges when compared to new construction, as these works take place in existing and occupied buildings. This study aimed to analyze such challenges through a multiple case study, adopting a qualitative, exploratory, and descriptive approach, based on participant observation in three renovation projects carried out between 2022 and 2024 by a small-sized company. Data collection included on-site monitoring, analysis of executive design documents, technical records, photographic documentation, institutional communications, and the use of a digital project management tool, articulated with normative and bibliographic references. The results revealed recurring issues related to outdated infrastructure, low levels of project coordination, condominium operational constraints, communication shortcomings, and information management. It was found that the adoption of mitigation strategies—such as rigorous initial technical diagnostics, design coordination checklists, room-based schedules, formal records, and centralized information management—contributes to reducing conflicts, rework, and uncertainty. The study concludes that, in this context, the civil engineer assumes an expanded role as a multidisciplinary coordinator and risk manager, with structured communication and continuous control being decisive factors for project performance and quality.