Logística 5.0: principais desafios impostos para sua consolidação no ambiente empresarial: estudo de caso em uma empresa no segmento de distribuição de energia elétrica.

Abstract

The research aims to identify the main difficulties encountered in a company in the electrical energy distribution segment, located in the Metropolitan Region of Recife (RMR), to consolidate the introduction of the operational techniques used, based on the inclusion of Logistics 5.0, in your work environment. Its implementation can contribute to improving operational performance and reducing costs. This results in greater competitiveness in the market, as companies with lower costs and better services offered can provide greater satisfaction for their customers. However, organizations encounter some barriers to achieving full functioning. As for the methodology, an exploratory statistical analysis model was adopted, through a qualitative-quantitative approach. The results found demonstrate that the established organizational culture, the difficulties in establishing strategic partnerships and introducing adequate training programs are the biggest obstacles to the acceptance of logistics 5.0 in the organization under study